Privacy and Cookies
Privacy Policy
We do not resell personal information or share your personal details with others; they are only registered in our customer database. You can request to have your information deleted at any time.
To enter into an agreement with Købmandsgaarden Kerteminde ApS, we need the following information:
Name
Address
Phone number
Email address
We register your personal information for the purpose of delivering the product or service to you.
Personal information is stored by Købmandsgaarden Kerteminde ApS for up to five years, after which it is deleted.
When collecting personal information via our website, we ensure that it is always done with your explicit consent, so you are informed about exactly what information is collected and why.
The director and employees of Købmandsgaarden Kerteminde ApS have access to the information registered about you.
The data controller at Købmandsgaarden Kerteminde ApS is: Lene Bundgaard
We do not store or transmit customer information in encrypted form.
As a registered user with Købmandsgaarden Kerteminde ApS, you always have the right to object to the registration. You also have the right to access the information registered about you. These rights are granted under the Personal Data Act, and inquiries regarding this should be sent to contact@kgktm.dk
Cookies
Cookies are used on www.koebmandsgaardenkerteminde.dk to optimize the website and its functionality, making your visit as easy as possible.
You can delete cookies from your computer at any time. See the guide on Webshop Cookies and Privacy Policy for instructions.
Log statistics
We use log statistics on www.koebmandsgaardenkerteminde.dk, which means that a statistics system collects information to provide a statistical overview of how many visitors we have, where they come from, and where they leave the website, among other data.
The log statistics are used solely for the purpose of optimizing Købmandsgaarden Kerteminde ApS’s website.
Complaint Options
A complaint about a product or service can be submitted to Nævnenes Hus, Mæglingsteamet for Forbrugerklager, Toldboden 2, 8800 Viborg, via the Complaint Portal for Nævnenes Hus. The mediation team will attempt to resolve the dispute through mediation, and if no resolution is found, you can bring the complaint to the Consumer Complaints Board.
As a rule, it is a prerequisite for filing a complaint that the product or service you are complaining about has cost at least 1,110 DKK and no more than 100,000 DKK. These limits may be subject to change. A fee is required to process your complaint.
The EU Commission’s online complaint portal can also be used to submit a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints can be submitted here:
When submitting a complaint, you must provide our email address: kontakt@kgktm.dk
